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502 W. Riverside Avenue, Suite 203 (In Skywalk), Spokane, WA 99201 (509) 747-3000 / (800) 288-3788 / FAX (509) 747-4733 Copyright ©2010

Testimonials

"To Cathy: We're getting very excited about the trip. And we are extremely pleased with the service you have provided. We do brag about you to our traveling friends so we hope to send more business your way in the future."
-Mike

"Thanks Cathy! And I just want to thank you again for getting us such great deals :-) My sister especially recognizes that. They were much better deals than she could even have gotten for us! She's a travel agent in Hawaii."
-Rachel

"Hey everyone, Cathy Nystrom from Edwards LaLone Travel is the agent I worked with to coordinate the Vegas trip. She is fabulous and it couldn?t have happened without her! Please contact her next time you have to make travel plans. Her phone number is 455-6623 or email cnystrom1a@comcast.net."

Thanks, Roxy

"Stacia Murphy - Last Christmas we had the wonderful opportunity to spend our sons winter break in Spain. Our oldest son had been studying there during the fall semester so we had the chance to plan our trip well in advance. Let me just say that our trip was seriously the trip of a lifetime largely because of the research and planning provided by our travel agent, Stacia Dunlap. It was such a pleasure to give Stacia our itinerary/parameters and have her find airlines, hotels, cars, trains and entertainment venues for our time in Spain. The trip was about as hassle free as I could have hoped. The airline travel was seamless, our car was waiting for us when we arrived, we were greeted at each hotel as anticipated guests no matter the time of day, train tickets, events all ran like clock work. Due to Stacia incredible care and efforts, we were able to enjoy our trip and come home completely satisfied with every aspect of our journey."
Catherine Klingel

"Erica is simply "The best travel agent there is", period. I travel a minimum of once a month for my work and Erica just gets it done and she has never made a mistake. She just gets it handled."
Frank Rutledge

"Cathy Nystrom did a fantastic job of pulling together a cruise and Disney World vacation for my husband and me."

-Kathy Powell

"I would not hesitate to use Erica again!"

-Jamie Craig

"I tell all my employees if they are going anywhere where they have more than one stop to use Erica because it will not only safe money but it's hassel free."

-Tom Cochrane

"I travel a lot for business. Erica has made my life so much easier. I tell her where I need to be and she gets me there. Without fail she finds the best price and fastest route. I always have a rental car waiting and a hotel booked and ready. To be able to make one phone call or just send an email with what I need- then have it all taken care of is priceless! Erica is professional, honest, fast, and a much needed part of my business life."

-Kina Repp

"Erica is simply 'The best travel agent there is', period."

-Frank Rutledge

"Erica and Cathy always accommodate even our most challenging requests quickly and graciously."

-Amber Grunte

"Wonderful to work with. Leslie was amazing in coordinating my group's travel for our wedding cruise."

-Jamie Abney

"After many years of travel, I have never had such great attention to detail provided to me as the customer."

-Tony Vazquez

"Wouldn't even think of going anywhere else for our travel plans!"

-Lori Smetana



"I highly recommend you book your next vacation with Erika - You will be happy you did!"

-Barb J.

“We are really excited about it! Even with our short timeline, Stacia did a great job coming up with options and putting the package together once we decided what we wanted to do! We are very pleased with the care and customer service she provided and I love your office! It’s a great location.”

 

Andrew -Puerto Vallarta

 

Dear Cathy,

 

I just wanted to follow up to thank you for the extra special effort you made to help us streamline Jamie's itinerary for his recent trip to Turkey with his class from Whitworth.  You were so kind to consider this special request in the first place and then so helpful in negotiating all the airline rules to make it happen--we really appreciate your special effort on our behalf!

 

Thanks again,

 

Steve Meyer

We would like to extend our heartfelt thank you to Stacia for her extraordinary trip-planning skills. Because of her, our family enjoyed a European vacation of a lifetime.

 

The accommodations were spot-on, her suggestions for activities were perfectly aligned with our interests, and her attention to detail was impeccable.

 

She planned everything on such short notice, remaining calm when I was anxious. We couldn’t be happier with the end result! Stacia exceeded our expectations every step of the way. 

 

With gratitude from our entire family,
The Livingstons
 

 

Stacia,

 

I just wanted to let you and whomever you decide to share this with, that you are the most pleasant person I have ever worked with. Like I mentioned before we were brushed off by other travel agents in Spokane.  You really took the time to help me find the perfect honeymoon for my fiance and I.

I pulled up my itinerary on Delta's website today and I saw your note on our suite asking for a possible complimentary upgrade to our room, and just that one kind gesture (even if it doesn’t happen) brought me to tears. It's refreshing to find someone so thoughtful! Thank you so much for your service. You really exceeded our expectations! I will be booking our future vacations with you!! I seriously cannot thank you enough for your time! I hope you have an excellent week and I will be contacting you again in a few short months to plan our family vacation.

 

Sincerely,

Keilynn Waterman & Jay Manley

"We first met Stacia Murphy on the recommendation of a friend. We made an appointment to discuss a trip we hoped to plan and take to Australia and New Zealand.

From the minute we met Stacia, we were very impressed. She is professional and so sincere in her hospitality. Her ideas for our travel combined with ours made for a seamless trip. We traveled  for 7 weeks and each time and everyplace where we showed up, the hotel, airline, or excursion were expecting us. If we have the opportunity to travel again, we will certainly use Stacia's expertise. Many thanks Stacia!"

 

Cathy, if you want to change anything or want us to add anything, please feel free. Just know how much we enjoyed working with Stacia. We hope that message is loud and clear in our review.

 

Many thanks,

 

Stephen and Patti Aspinwall

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